Career Pathways in Community Administration: Opportunities and Growth

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Career Pathways in Community Administration
The role of a Community Administrator is a cornerstone in the vibrant and dynamic environment of residential communities. At Lewis Careers, we recognize the vital contributions of our Community Administrators, who work hand-in-hand with Community Directors and staff to ensure a seamless living experience for current and potential residents. This position not only offers a diverse range of responsibilities but also provides a pathway for professional growth and development.

Key Responsibilities

As a Community Administrator at Lewis Group of Companies, you will be at the heart of community operations. Your primary responsibilities will include:

  1. Managing the Resident Services Desk:
    • You will be the first point of contact for residents and visitors, providing exceptional customer service and addressing inquiries promptly.
  2. Administering Monthly Rent Collection:
    • Ensuring timely collection of rent, posting notices, and following up on any delinquencies are crucial aspects of this role.
  3. Maintaining Resident Files:
    • Accurate and up-to-date resident files are essential for smooth community operations, and you will be responsible for managing these records.
  4. Handling Mail and Packages:
    • Managing incoming mail, packages, and resident deliveries ensures residents receive their correspondence and parcels efficiently.
  5. Collaborating with Maintenance and Leasing Staff:
    • Working alongside maintenance and leasing staff, you will help coordinate efforts to maintain and improve community standards.
  6. Communication Management:
    • Answering phones, responding to emails, and handling resident inquiries are key to maintaining clear and effective communication within the community.
  7. Promoting a Positive Community Image:
    • Your role is pivotal in creating a welcoming and proactive first and lasting impression of the community, contributing to resident satisfaction and retention.
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A Typical Day

The hours for this role are from 9:00 am to 6:00 pm, with Sundays and Mondays off. A typical day might involve interacting with residents at the services desk, processing rent payments, organizing resident files, coordinating with maintenance for any urgent issues, and ensuring the community remains a pleasant place to live.

Career Growth and Development

At Lewis, we believe in nurturing our employees’ professional growth. Starting as a Community Administrator opens up various career pathways, such as:

  • Community Director: With experience and demonstrated leadership, you can advance to a Community Director role, overseeing the entire community and its operations.
  • Leasing Manager: Specializing in leasing operations can lead to a Leasing Manager position, where you will manage leasing activities and drive occupancy rates.
  • Property Management: For those interested in broader property management, there are opportunities to manage multiple communities or take on regional responsibilities.

Why Choose Lewis?

Joining Lewis means becoming part of a team that values dedication, professionalism, and community spirit. We offer:

  • Comprehensive Training: To equip you with the skills needed to excel in your role.
  • Supportive Environment: A collaborative workplace where your contributions are valued.
  • Opportunities for Advancement: Clear career pathways and opportunities for growth within the company.

A career as a Community Administrator at Lewis is more than just a job, it’s an opportunity to make a difference in the lives of residents while advancing your professional journey. If you are a proactive, organized, and customer-focused individual, we invite you to explore the exciting opportunities we offer in community administration.

Join us at Lewis and be a part of our thriving community!

Apply Now