Tell us about your role?
Donta: I complete service requests for residents, anything that they need fixed. I also help getting units ready for new residents, and generally just maintain the property. My favorite part of the job is the interactions and conversations I have with our residents.
What were you doing before you were a Maintenance Technician?
Donta: Before Lewis, I was predominantly doing warehouse work. What attracted me to Lewis was the fast opportunities for growth. This is something that I’ve seen firsthand, in less than a year, I’ve been promoted three times. The onboarding process, the training department, the maintenance classes, and especially the onsite support from my team, have all played a role in my growth and development.
How do you stay busy outside of work?
Donta: My boys keep me busy, you can often find us at the park playing tag. I also like to walk or run in my free time, and one of my favorite activities is hiking. One of my favorite spots is the Claremont Loop.
Favorite work moments or stories?
Donta: The thing I enjoy most about the job is the interactions that I have with residents. In addition to the satisfaction of repairing something, it’s the kind words from residents, the appreciation that’s more than I expected, those moments are what I keep going back to. I received an award for Rookie of the Year a few weeks ago – I was excited and overwhelmed a little bit, I can’t recall a time that I received that kind of recognition in such a short time. It was appreciated, but also a moment that made me take a step back and realize, yes I have been putting in the work, and there are people that are watching and see what I’m doing.
Rosie Lewis is the Corporate Marketing Manager at The Lewis Group of Companies. Rosie is a Claremont native who enjoys hiking, yoga, and developing her green thumb.