Every new system, process, or expectation eventually becomes someone’s first day using it. Behind every successful implementation is a person trying to make sense of what’s changing and how it affects their work. Learning is most meaningful when it anticipates those questions and provides the clarity people need before they’re expected to perform.
Emily Everson is the Learning Experience Designer at the Lewis Group of Companies, where she partners with teams across the organization to design learning experiences that are relevant, practical, and people-centered. She is passionate about helping employees confidently navigate change by connecting new knowledge to the work they do every day.