This year, we were fortunate to have Monica Jeter, Paul Bedoya, Spencer Bogner, Contessa Chessman, Caseie Rouse, Juliana Marcotte, Jason Cepeda, Holly Bombard, and many others present. The collective experience and insight in that room represented years of work across dozens of communities. One of the highlights was Spencer Bogner’s presentation on what’s coming down the pipeline. He walked us through current projects, opportunities on the horizon, and the strategic thinking that’s shaping the future of multifamily living in California over the next several years.
Some standout achievements include Andres Nunez who was celebrated as Top Maintenance Class Attendee, and Seth Whiteman who earned recognition for Top eLearning Completion.
One of the most impressive moments was sharing some stats this past year, which include:
- 81,170 service requests completed
- 8,000+ spruces performed
- 1,029 renovation tickets addressed
- 67 new hires brought onboard
- 30 promotions earned
Thank you to everyone who attended and contributed, and looking forward to the next one.

Charles Fox is the Director of Maintenance for Property Management with Lewis Apartments. He brings over a decade of experience overseeing maintenance operations across the Southern California and Northern California portfolio. Outside of work, Charles enjoys spending time with his grandchildren, crafting projects like custom skateboards, and making the most of life.
