The ORA® (Online Reputation Assessment) score, developed by J Turner Research, is the multifamily industry’s leading benchmark for online reputation. It aggregates resident reviews across major platforms, including Google, ApartmentList, Apartments.com, and others, into a single performance score that reflects how residents truly feel about where they live.
To our teams at Harvest, Santa Barbara, The Enclave at Homecoming Terra Vista, and Homecoming at The Resort: hats off to you.
Elena Librant is the Director of Property Management Operations. She has been with Lewis for 16 years, progressing through roles in onsite management, training and development, and now overseeing property management operations across the portfolio. Outside of work, Elena enjoys spending time with her toddler and family.