“We are truly honored to be recognized by CEL, and our residents, for the nineteenth year in a row,” stated Randall Lewis, Principal and Executive Vice President of Lewis Apartment Communities. “Our goal of hiring employees with a strong customer service orientation has resulted in a resident-friendly atmosphere where exceptional service is the norm. This goal also ensures the maintenance of high-quality standards and redefines the apartment lifestyle for our guests. Our associates excel at recognizing our residents’ needs to provide specialized services that fit their lifestyles. This award is a tribute to the hard work and dedication of the Lewis Apartment Communities associates.”
Los Angeles-based CEL & Associates ranks companies in five classifications, which for 2025 include Category I for companies with more than 50 properties; Category II for companies with 21 to 50 properties; Category III for companies with 11 to 20 properties; and Category IV for companies with 10 or fewer properties. Individual properties are eligible for “A-List” or “A-List Platinum” certificates. Additionally, 23 Lewis apartment communities received the individual “A List” distinction, and 16 communities received the “A List Platinum” for outstanding customer service in 2025.
Lewis Apartments’ individual “A List” communities receiving a service score of 85 or above and a minimum of a 20% response rate include (in alphabetical order):
Carmel Apartments, Rancho Cucamonga, CA Carmel at Woodcreek West, Roseville, CA Del Mar, Rancho Cucamonga, CA Evergreen Apartments, Rancho Cucamonga, CA Gramercy Park Duplexes, Sacramento, CA Homecoming at Eastvale, Eastvale, CA Homecoming at Terra Vista, Rancho Cucamonga, CA Homecoming at the Resort, Rancho Cucamonga, CA Jamboree, Rancho Cucamonga, CA Linden Court, Rialto, CA Montecito, Rancho Cucamonga, CA Mountainview, Rancho Cucamonga, CA North Upland Terrace, Upland, CA Parkview Place, Rancho Cucamonga, CA Rosemont Downs Duplexes, Sacramento, CA Rosemont Duplexes, Sacramento, CA Sahara West, Las Vegas, NV Somerset, Redlands, CA Sycamore Park, Ontario, CA The Enclave at Homecoming Terra Vista, Rancho Cucamonga, CA The Sycamores, Vacaville, CA Villa Capri, Rancho Cucamonga, CA Woodbridge Duplexes, CA
Lewis Apartments’ individual “A List Platinum” communities receiving a service score of 92.7 or above and a minimum of a 20% response rate include (in alphabetical order):
Crystal Cove, Las Vegas, NV Esprit, Reno, NV Green Valley Apartments, Chino Hills, CA Green Valley Crest, Chino Hills, CA Harvest at Damonte Ranch, Reno, NV Harvest in Tracy, Tracy, CA Homecoming at Kiley Ranch, Reno, NV Independence at the Preserve, Reno, NV Indigo Apartments, Reno, NV Latitude 39, Reno, NV Rosewood-Redlands Pines, Redlands, CA Santa Barbara at Chino Hills, Chino Hills, CA Santa Barbara at Terra Vista, Rancho Cucamonga, CA Sunscape West, Alta Loma, CA Sycamore Terrace, Rancho Cucamonga, CA Village Green, West Covina, CA
The “A List” is determined based upon the survey results of hundreds of thousands of residents nationwide. The primary goals of the awards program are to recognize firms that provide superior service to their customers, build industry awareness that quality and service can impact a company’s bottom line, and set national benchmarks so others can measure success.
Monica Jeter is the Vice President for California Residential Property Management at Lewis. A seasoned veteran, she brings 20+ years of experience from well-regarded industry names like the Irvine Company. When not promoting operational excellence, Monica enjoys quality family time with her toddler.